Yusara Digital Solutions

LET’S TALK

Privacy Policy

Last updated: October 2026

1. About This Privacy Policy

Yusara Digital Solutions FZ-LLC (“Yusara”, “we”, “us” or “our”) is committed to protecting personal information and handling it responsibly.

This Privacy Policy explains how we collect, use, disclose and protect personal data when you visit our website, contact us or engage with our business consulting services.

We process personal data in accordance with applicable data protection requirements, including the United Arab Emirates Personal Data Protection Law (Federal Decree-Law No. 45 of 2021) and, where applicable, the EU General Data Protection Regulation (GDPR).

2. Data Controller and Contact Details

Yusara Digital Solutions FZ-LLC

VUEP2539, Compass Building – Al Hulaila
Al Hulaila Industrial Zone-FZ
Ras Al Khaimah, United Arab Emirates

Registered with Ras Al Khaimah Economic Zone Authority (RAKEZ)

Website: https://yusaradigital.com
Email: info@yusaradigital.com
Phone: +971 52 420 3089

For privacy-related enquiries or requests concerning your personal data, please contact us at the email address above.

3. Personal Data We Process

Depending on your interaction with us, we may process:

  • Contact details: Name, email address and telephone number where provided.
  • Business information: Company details, service interests and information relevant to your enquiry.
  • Communications: Messages, enquiries, correspondence and related records.
  • Technical data: IP addresses, browser and device information, access times and technical information processed when using our website.
  • Client information: Information necessary to prepare proposals, provide consulting services, manage projects and maintain business relationships.

We aim to limit the collection of personal data to what is necessary for legitimate business purposes.

4. Purposes and Legal Bases

We process personal data for the following purposes:

Responding to enquiries: To receive, review and respond to messages submitted through our website or other communication channels.

Business development: To discuss potential projects, prepare proposals and communicate with prospective clients.

Service delivery: To establish and fulfil business agreements, manage projects and provide consulting services.

Website operation and security: To deliver website content, maintain technical functionality, troubleshoot errors and protect our systems.

Legal compliance: To fulfil applicable legal, regulatory, accounting and recordkeeping obligations.

Where the GDPR applies, the relevant legal bases may include Article 6(1)(b) (contractual or pre-contractual measures), Article 6(1)(c) (legal obligations), Article 6(1)(f) (legitimate interests) and Article 6(1)(a) (consent), depending on the specific processing activity.

Our legitimate interests include maintaining secure business operations, responding to professional enquiries and developing client relationships.

Where consent is legally required, we will request it before carrying out the relevant processing.

5. Contact Forms and Email Communication

Our website uses WordPress and WPForms to provide contact form functionality.

When you submit an enquiry, we process the information entered in the form to respond to your request and manage the related communication.

Information submitted through the contact form may be transmitted through our website hosting and email infrastructure.

We do not use contact form submissions to automatically subscribe visitors to marketing newsletters.

Please do not submit confidential or sensitive personal information through the general contact form unless specifically requested.

5.1 Interactive Assessments and Downloadable Resources

If you use interactive assessment tools or request personal analysis reports on our website, we process your input data, contact details, and the resulting calculation to generate and deliver your personalised report.

  • Legal basis: Consent (Art. 6(1)(a) GDPR / applicable UAE Data Protection Law).
  • Processing & Storage: Inputs are processed to create the report and may be temporarily stored on secure cloud databases (e.g., Supabase) for delivery purposes, after which temporary execution files are scheduled for automatic deletion (typically within 30 days).

6. Website Hosting and Server Data

Our website is operated using WordPress and hosting services provided by IONOS.

When you access the website, technical information may be processed by the hosting infrastructure to deliver the website, maintain security, diagnose technical problems and support reliable operation.

This may include IP addresses, requested pages, timestamps, browser information and server log data.

Such information is processed only as necessary for the relevant technical, operational and security purposes, subject to applicable legal requirements.

7. Cookies and Website Technologies

Our website may use cookies and similar technologies for essential website functions, security, language preferences and integrated services.

We use website technologies and third-party components only in accordance with applicable data protection and electronic privacy requirements.

Where consent is required for non-essential cookies or similar technologies, the relevant technology must not be activated before valid consent has been obtained.

Information about applicable consent options will be made available through the website where required.

7.1 Session Storage and Campaign Attribution

To improve user experience and evaluate the effectiveness of our marketing channels, we may store temporary session parameters (such as entry pages, referral domains, or UTM campaign parameters) in your browser’s local or session storage (sessionStorage).

  • Non-essential tracking and attribution storage are activated only after you have given your explicit consent via our consent management tool.
  • You can clear your session storage and cookies at any time through your browser settings, or manage your preferences via our consent banner.

8. Language Translation and Website Features

Our website provides language translation functionality using GTranslate.

When visitors use translation features, technical information or website content may be processed by services involved in providing the translation functionality, depending on the implementation.

Our website may also use WordPress plugins and website design components necessary to provide its content and functionality.

9. Service Providers and Data Recipients

We may engage third-party providers to support website hosting, technical maintenance, contact form processing, email communication and other necessary business operations.

Relevant service providers may include IONOS, WordPress-related service providers and providers supporting website functionality.

Personal data is shared only where necessary for the relevant purpose, where legally permitted or where disclosure is required by applicable law.

We do not sell personal data.

10. International Data Transfers

Yusara is established in the United Arab Emirates and may work with clients and service providers in different countries.

Depending on the services used and the location of relevant providers, personal data may be processed outside the country in which it was originally collected.

Where international data transfers are subject to legal restrictions, we will apply the safeguards or other transfer mechanisms required by applicable law.

For further information about international processing relevant to your personal data, please contact info@yusaradigital.com.

11. Data Retention

We retain personal data only for as long as necessary for the purposes described in this Privacy Policy, including responding to enquiries, managing business relationships, fulfilling contracts and complying with legal obligations.

Retention is determined according to the nature of the information, the purpose of processing, applicable statutory retention requirements and any relevant legal claims.

Information that is no longer required will be deleted or anonymised where appropriate and technically feasible.

11.1 Specific Retention Periods

Without prejudice to the general criteria outlined above, we apply the following specific retention periods:

  • General Enquiries & Contact Form Submissions: For completed enquiries that do not lead to a consulting engagement, personal data and correspondence are generally erased six (6) months after the last relevant communication, provided no statutory retention obligations apply.
  • Contractual & Accounting Records: Where an engagement is formed, client communications, proposals, contracts, and accounting documents are retained for the statutory period required by applicable tax, accounting, and commercial law.
  • Form Progress Data: Temporary data captured during incomplete form submissions or session-based assessment tools are automatically cleared upon closing the browser tab or within 30 days.

12. Data Security

We implement reasonable technical and organisational safeguards designed to protect personal data against unauthorised access, accidental loss, misuse, alteration and unlawful disclosure.

These measures include appropriate access controls, secure website administration and maintenance of the technical systems used in our business operations.

No internet-based system can guarantee absolute security.

13. Your Data Protection Rights

Depending on the law applicable to your personal data, you may have the right to:

  • Request information about the personal data we process.
  • Request access to your personal data.
  • Request correction of inaccurate or incomplete information.
  • Request deletion where legally applicable.
  • Request restriction of processing or object to certain processing activities.
  • Withdraw consent where processing relies on consent.
  • Request data portability where applicable.
  • Raise a complaint with a competent data protection authority.

You may submit a request by contacting info@yusaradigital.com.

We will assess and respond to requests in accordance with applicable legal requirements.

13.1 Right to Withdraw Consent

Where processing is based on your consent (such as optional cookies, tracking technologies, or marketing communications), you have the right to withdraw your consent at any time with effect for the future. You can withdraw consent by adjusting your preferences in our Cookie Banner, clicking the unsubscribe link in our marketing emails, or contacting us directly at info@yusaradigital.com.

14. Third-Party Websites

Our website may contain links to third-party websites, including professional networking platforms.

When you follow an external link, the privacy practices of the relevant third-party provider may apply.

We encourage visitors to review the privacy information provided by those websites.

15. Changes to This Privacy Policy

We may update this Privacy Policy when our services, website technologies, data processing activities or legal obligations change.

Any updated version will be published on this page with a revised date.

16. Contact

For any questions regarding privacy or personal data processing:

Yusara Digital Solutions FZ-LLC
Email: info@yusaradigital.com
Website: https://yusaradigital.com